New in AdvanceCM: Guest Autopilot Wizard & Airbnb Host Reservation Alteration
Guest Autopilot Wizard: Automate Guest Communication
AdvanceCM’s Guest Autopilot Wizard makes it easy to automate repetitive tasks tied to guest communication — no more manual messaging or internal follow-ups. This feature empowers property managers to:
- Automatically send WhatsApp welcome messages to new guests
- Notify internal team members via email when a guest is created or updated in the system
By putting guest comms on autopilot, you save time and ensure a consistent experience for every stay.
👉 For detailed instructions and technical configuration, visit our Guest Autopilot Wizard Help Article.
Airbnb Host Reservation Alteration: Edit Airbnb Bookings Directly
AdvanceCM now supports Airbnb Host Reservation Alteration, allowing property managers to modify active Airbnb reservations — all without leaving the platform.
You can now:
- Change reservation dates, guest count, or total price from within AdvanceCM
- Send alteration requests to guests for approval through the Airbnb portal
- You can cancel reservation alteration request any time inside ACM
This feature applies exclusively to Airbnb bookings and ensures hosts stay in control even as guest plans shift.
👉 For a step-by-step walkthrough, check out the Airbnb Host Reservation Alteration Help Article.
Why These Updates Matter
Whether you’re managing 5 listings or 500, these new tools are designed to:
- Save hours of manual work
- Improve internal coordination
- Create better, faster guest experiences
- Streamline Airbnb changes without switching platforms
Get started with Guest Autopilot Wizard and Airbnb Host Reservation Alteration in AdvanceCM today. Your guests (and your team) will thank you.
Welcome to Tokeet’s Podcast — your trusted source for insights, trends, and strategies shaping the vacation rental industry. Each episode features expert interviews, data-driven analysis, and practical tips to help property managers grow their businesses, improve guest experiences, and stay ahead in a rapidly evolving market. Whether you’re new to short-term rentals or managing a large portfolio, tune in to stay informed and inspired.
A guest saying “I’ll report you to Airbnb” can feel serious, but it is not always extortion.
In this episode, we break down the line between a platform complaint and review pressure tied to an unwarranted refund, payment, or benefit.
You’ll hear what messages matter, what evidence to save, and why the full thread is stronger than a cropped screenshot. We also cover how to respond without admitting unverified facts or paying to stop a review.
The goal is a cleaner record, a calmer response, and fewer repeat disputes.
Key Takeaways:
✅ “I’ll report you” is platform escalation, not automatic extortion
✅ Review pressure matters when it is tied to a demand
✅ The full thread protects context better than a cropped screenshot
✅ Refunds should address verified issues, not silence reviews
✅ Recurring complaints belong in operations, not support notes
Related Links:
Company: https://www.tokeet.com/
Blogs: https://www.tokeet.com/blog/
Blog: Airbnb Extortion Policy: What Threats Actually Qualify 👉https://blog.tokeet.com/airbnb-extortion-policy-explained/
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit podcast.tokeet.com
